FAQ’s
What is an Electric Hookah Head?
An Electric Hookah Head is a modern hookah device designed to replace traditional hookah heads. It works like a disposable vape and provides long-lasting puffs, rich flavors, and smooth clouds without charcoal or messy setup.
How many puffs do E Hookah Head devices provide?
Our devices typically provide 100,000+ puffs, depending on usage habits and draw length.
Do your products contain nicotine?
Some products may contain nicotine. Please review the product description before purchasing. Nicotine is addictive and intended only for adults 21+.
Do you ship nationwide?
Yes, we ship within the United States. However, due to local regulations, we may not ship to certain restricted states or regions.
How long does shipping take?
Most orders are processed within 1–2 business days and delivered within 3–7 business days, depending on your location and shipping method.
Do you offer free shipping?
Yes! We offer free shipping on orders over $199 within the United States.
Do you offer discounts for first-time customers?
Yes. New customers can receive 5% OFF their first order using coupon code WELCOME.
What is your return policy?
Due to hygiene and safety reasons, we only offer replacements or refunds for defective, damaged, or incorrect items. All claims must be submitted within 48 hours of delivery.
What should I do if my device is not working?
Please contact our support team with your order number, photos or videos of the issue, and a brief description. Our team will assist you with troubleshooting or replacement options.
Do I need to verify my age to purchase?
Yes. Customers must be 21 years or older to purchase from E Hookah Head. Age verification is required during checkout.
How can I contact customer support?
You can reach us anytime using the information below:
- 📧 Email: support@ehookahhead.com
- 📞 Phone: +1 (660) 924 6212