Privacy Policy

At E Hookah Head, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

We collect personal and non-personal information to process orders and improve your shopping experience.

1. Personal Information

When you make a purchase or create an account, we may collect:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through third-party providers)

2. Non-Personal Information

We may also collect non-identifiable information such as:

• Browser type and device information

• IP address and general location

• Pages visited and time spent on our website

• Cookies and tracking data for analytics and marketing purposes

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations, shipping updates, and customer service communications

• Improve website performance and user experience

• Provide promotions, discounts, and special offers (if you subscribe)

• Detect and prevent fraud or unauthorized transactions

Payment Security

E Hookah Head does not store complete payment details. All payments are processed securely through trusted third-party payment gateways that comply with PCI-DSS security standards.

Cookies & Tracking Technologies

We use cookies to:

• Store items in your shopping cart

• Remember user preferences

• Analyze website traffic and performance

• Display relevant advertisements and promotions

You may disable cookies through your browser settings; however, some website features may not function properly.

Email & Marketing Communications

If you subscribe to our newsletter or create an account, you may receive promotional emails about new products, deals, and updates. You may unsubscribe at any time using the unsubscribe link included in our emails.

E Hookah Head does not sell, rent, or share personal information with third parties for marketing purposes.

Sharing Your Information

We only share your information with trusted service providers necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Marketing and analytics service providers

These partners are required to protect your information and use it only for authorized business purposes.

Data Retention

We retain customer information only as long as necessary to:

• Complete transactions

• Comply with legal requirements

• Improve customer experience

You may request data deletion by contacting us using the information below.

Your Privacy Rights

You have the right to:

• Access personal information we store about you

• Request corrections or updates

• Request deletion of personal data (where legally permitted)

• Withdraw consent for marketing communications

To request any of these actions, please contact our support team.

Children’s Privacy

Our website and products are intended strictly for adults 21 years of age or older. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information to us, please contact us immediately for removal.

Changes to This Policy

E Hookah Head reserves the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

Last Updated:

February – 08 – 2026

Contact Us

If you have questions regarding this Privacy Policy, please contact:

E Hookah Head Support Team

• 📧 Email: support@ehookahhead.com
• 📞 Phone: +1 (660) 924-6212
• 🕒 Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)